Account Manager (Gaming)
SoftConstruct · Erevan
Job description
About the role
SoftConstruct is looking for an enthusiastic Account Manager to join its Pascal Gaming team. You will act as the primary liaison for assigned gaming accounts, ensuring strong client relationships and delivering tailored solutions that drive growth.
Key responsibilities
- Serve as the main point of contact for assigned accounts, building and maintaining strong client relationships.
- Understand client goals, challenges, and needs to provide tailored solutions and recommendations.
- Identify opportunities for upselling and cross‑selling products and services.
- Collaborate with sales and marketing teams to develop strategies for account growth.
- Monitor market trends and competitor activity to provide insights and strategies to clients.
- Ensure timely delivery of products and services, working closely with internal teams.
- Manage client onboarding processes and ensure seamless integration of solutions.
- Prepare regular performance reports for clients, highlighting key metrics and ROI.
- Analyze account performance and identify areas for improvement.
Required profile
- Bachelor's degree in Business Administration, Marketing, or a related field.
- At least 2 years of experience in account management, sales, or a related role within the IT sector.
- Experience in the iGaming field is preferred.
- Fluency in English and Russian.
- Exceptional communication, negotiation, and presentation skills.
Required skills
- CRM tools
- Project management software
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SoftConstruct
Erevan