Senior Salesforce Consultant

About the role

EPAM is looking for a Senior Salesforce Consultant to lead the execution and management of multiple software development projects. You will work remotely from anywhere in Armenia, collaborating with cross‑functional teams to deliver high‑quality Salesforce solutions on time.

Key responsibilities

• Gather and clarify requirements from stakeholders and define project scope.
• Maintain program documentation and manage release schedules.
• Serve as Scrum Master, coordinate sprints, and communicate risks and issues.
• Work closely with engineers, QA, product managers, and other teams throughout the software lifecycle.
• Provide hands‑on development and project‑management support to ensure high‑velocity delivery.

Required profile

• Bachelor’s degree in a technical field or equivalent experience.
• Minimum 4 years of business analysis or functional consulting experience.
• Proven experience managing end‑to‑end programs across multiple engineering teams.
• Strong written and spoken communication skills, especially when explaining technical concepts to non‑technical audiences.

Required skills

• Salesforce Service Cloud
• Salesforce Sales Cloud
• Salesforce CPQ
• Agile software development methodologies
• Scrum Master experience
• Business analysis and functional consulting

What we offer

• Fully remote work with flexibility to work from home or EPAM offices in Yerevan or Gyumri.
• Opportunities to work abroad for up to two months per year.
• Leadership development, career advising, and soft‑skill programs.
• Access to EPAM’s internal learning platform, certifications, and free English classes.
• Employee Stock Purchase Plan, referral bonuses, and other monetary incentives.