Customer Support Specialist

About the role

EasyPay is seeking a Customer Support Specialist to join its Yerevan office. The role focuses on handling cash transactions for both individuals and legal entities, ensuring accurate recording and compliance with financial regulations. The ideal candidate will be detail‑oriented, trustworthy, and able to work effectively within a team.

Key responsibilities

• Receive and process cash payments from individuals and corporate clients.
• Record all received payments in the company’s accounting software.
• Maintain the cash register book in line with legal procedures.
• Organise the collection and transfer of accumulated cash funds according to established protocols.
• Provide prompt and courteous assistance to customers regarding payment inquiries.

Required profile

• Higher education degree.
• Relevant experience in cash handling or customer service.
• High level of integrity, honesty and responsibility.
• Strong discipline and ability to follow legal and procedural guidelines.
• Team‑player attitude with good communication skills.

Required skills

• Proficiency with MS Office applications.
• Experience using the AS‑Bank accounting software.