Customer Support Specialist – Multilingual (Armenian/Russian/English)

About the role

VBET is looking for a motivated Customer Support Specialist who can assist our players in Armenian, Russian or English. You will work in a fast‑paced, dynamic environment, providing high‑quality assistance through both online channels and phone calls.

Key responsibilities

• Deliver customer service via online chat and phone support.
• Provide accurate information about the website, betting procedures, payments and player requests.
• Collaborate with supervisors from other departments to resolve complex issues.
• Inform customers about current deals, promotions and new features.

Required profile

• Fluent in Armenian, Russian or English, both spoken and written.
• Enjoy solving a variety of customer problems in a friendly manner.
• Curious about digital products and online betting applications.
• Strong communication and organisational abilities.
• Highly flexible and able to adapt to a constantly changing environment.
• Willingness to work mixed shifts (day, evening, night).

Required skills

What we offer

• Competitive experience‑based salary with performance bonus.
• Health‑insurance coverage for employees.
• Opportunities for upskilling and reskilling through trainings.
• Regular social events and corporate parties.
• Transportation support.