Salesforce Business Solution Architect (Remote – Armenia)

About the role

We are looking for an experienced Salesforce Business Solution Architect to lead the design and delivery of customized Salesforce solutions for our customers. The role is fully remote within Armenia, allowing you to work from anywhere in the country while guiding digital transformation initiatives.

Key responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions aligned with business objectives.
• Develop scalable data architectures and integrate customer data across multiple systems.
• Collaborate with business stakeholders to gather requirements and translate them into actionable solutions.
• Work with cross‑functional teams (IT, marketing, sales, customer service) to deliver end‑to‑end data‑driven solutions.
• Define and implement data integration strategies, focusing on ingestion, transformation, and unification.
• Establish best practices for data quality, security, and governance.
• Serve as a subject‑matter expert on Salesforce Sales Cloud, Service Cloud and related products.
• Mentor and train internal teams on Salesforce functionalities and new features.
• Stay current with Salesforce innovations and share insights to drive growth.

Required profile

• Minimum 5 years of business analysis or functional consulting experience in emerging technologies.
• Proven experience as a Salesforce Architect or Consultant with deep platform knowledge.
• Experience designing and implementing complex Salesforce solutions, including custom development and third‑party integrations.
• Strong analytical and problem‑solving abilities to translate business needs into technical designs.
• Hands‑on experience configuring the Salesforce platform.
• Experience with agile project management and delivering solutions on time and within budget.
• Excellent communication skills for both technical and non‑technical audiences.
• Ability to quickly adapt to new Salesforce updates and industry trends.

Required skills

• Salesforce
• Sales Cloud
• Service Cloud
• Custom development
• Third‑party integrations
• Data integration
• Agile project management

What we offer

• Fully remote work from any location in Armenia.
• Opportunities to work abroad for up to two months per year.
• Access to corporate and social events across a global network.
• Dynamic, innovative environment with a focus on professional growth.