Customer Service Representative (Yerevan)

About the role

We are looking for motivated and customer‑oriented professionals to join our growing support team in Yerevan. The role involves providing timely, professional assistance to customers via phone, email and chat while maintaining high satisfaction.

Key responsibilities

• Provide timely and professional support to customers through phone, email, and chat.
• Resolve customer inquiries with empathy, accuracy, and professionalism.
• Maintain clear and detailed records of customer interactions.
• Multitask across systems and tasks while maintaining attention to detail.
• Collaborate with internal teams to ensure high customer satisfaction.
• Adapt quickly in a dynamic and fast‑moving work environment.

Required profile

• Strong English communication skills – both written and spoken.
• Ability to handle complex customer inquiries, complaints, and technical issues.
• Strong multitasking and prioritization abilities.
• Computer literacy and quick learning of new systems.
• Positive attitude and problem‑solving mindset.

What we offer

• Employment in a stable and rapidly growing international company.
• Supportive, friendly, and professional team environment.
• Comfortable working conditions in our Yerevan office.