E-commerce Project & Operations Manager

About the role

ArmMage helps businesses plan, build and grow their e-commerce operations, covering online stores, mobile apps, design, security, SEO and digital marketing. It is looking for someone to manage the day-to-day delivery of client projects: turning client requests into clear tasks, keeping the team on schedule and keeping clients informed.

Key responsibilities

• Manage project backlogs, priorities and deadlines across development, design, SEO and marketing.
• Lead day-to-day client communication, document decisions and follow up on open requests and approvals.
• Coordinate testing before release, document issues and verify fixes against the original requirements.
• Coordinate client onboarding, proposals and contracts with the founder.
• Help coordinate content schedules and hiring interviews as needed.

Required profile

• At least two years of experience in project management, account management or operations for a digital agency, software team or e-commerce business.
• Experience managing several client projects and tracking deadlines, dependencies and approvals.
• Clear written communication in Armenian and English.

Required skills

• Familiarity with Magento and Shopify is a plus.

To apply, send your CV by email with the subject line E-commerce Project & Operations Manager, including a short example of a project you coordinated, what you personally owned and how you handled a delay or a change in scope.