International Customer Support Specialist
digitainsoftware · Yerevan
Job description
About the role
Digitain is looking for an energetic and highly motivated individual to join its Partner Support Team. You will work with partners worldwide, handling inquiries about games, bets, and other services. The role operates on a 24/7 shift schedule.
Key responsibilities
- Communicate with Digitain partners via online chat or messengers.
- Provide accurate information about services, games, bets, and products.
- Identify partners' needs and ensure their satisfaction.
- Handle complaints and offer appropriate solutions or alternatives.
- Log all issues in the ticketing system for departmental review.
- Build long‑term relationships with partners through open communication.
Required profile
- Genuine curiosity about the online gaming industry.
- Fluent in English and Russian (written and verbal).
- Result‑oriented with strong multitasking abilities.
- Creative thinker with attention to detail.
- Ability to work under high pressure and stressful situations.
- Excellent communication and writing skills.
- Prior front‑line experience is a plus.
- Willingness to work 24/7 shifts.
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Published 11 ժամ առաջ
Expires 1 ամիսից
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digitainsoftware
Yerevan