Technical Specialist – IT & Client Support

About the role

We are looking for a Technical Specialist to keep our office IT infrastructure running smoothly and to provide on‑site and remote support for IMUSIC Business equipment at client locations.

Key responsibilities

• Maintain and troubleshoot office computers, network, Wi‑Fi, printers and other IT equipment.
• Install, configure and update software and workstations for employees.
• Deploy, configure and maintain IMUSIC Business equipment at client sites.
• Diagnose and resolve technical issues both on‑site and remotely, including client‑site troubleshooting.
• Manage IT assets, hardware inventory, software licences and coordinate with vendors.
• Support onboarding by preparing equipment for new hires and assist with basic data security, backups and user access.

Required profile

• Previous experience in IT support or system administration.
• Good knowledge of Windows operating systems and computer hardware.
• Ability to diagnose and resolve technical problems independently and willingness to travel to client locations.

Required skills

• Windows OS
• Computer hardware
• Software installation and configuration
• Troubleshooting of hardware and software issues
• Basic networking, Wi‑Fi and router configuration
• Internet connectivity troubleshooting