Voice Support Specialist for Drivers – Remote (Armenia)

Yango

New Remote

Remote 🇬🇧 English

Job description

About the role

We are looking for a Voice Support Specialist who will handle incoming calls from drivers and taxi partners, resolve issues quickly, and help improve the overall quality of Yango’s ride‑hailing service.

Key responsibilities

Promptly handle incoming calls from drivers and taxi companies.
Work with drivers and partners to resolve a variety of operational situations.
Develop processes and tools to enhance the quality of Yango’s customer service.

Required profile

Fluency in Armenian and Russian.
Experience working in a support or call‑center environment.
Ability to manage large amounts of data and solve diverse tasks simultaneously.
Strong teamwork skills and independence in decision‑making.
Willingness to learn and discover new things.

What we offer

Official employment from the first day of training.
Remote work with scheduled shifts (e.g., 18:00‑03:00 GMT+4).
Corporate training system and distance learning.
Provision of a computer or laptop and a stable internet connection.
Psychological support, life and private health insurance, and other wellbeing benefits.

Questions fréquentes

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Published 20 ժամ առաջ

Expires 1 ամիսից

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