Customer Support Specialist (Foreign languages)

About the role

The successful candidate will work in a fast‑paced, exciting and highly productive environment. This demanding role requires a passion for customers, sport and betting, and involves assisting customers with inquiries, concerns or issues.

Key responsibilities

• Deliver customer service through online and phone support.
• Follow up with customers to ensure technical issues are resolved.
• Provide solutions with assistance from supervisors across departments.
• Give detailed information about websites, procedures, payments and requests.
• Inform customers about deals and promotions.

Required profile

• Good knowledge of English; additional languages are a strong plus.
• Enjoy finding solutions to a variety of problems and supporting customers in a friendly, productive manner.
• Curiosity and interest in digital products and applications.
• Strong communication and organizational skills.
• High flexibility and adaptability in a dynamic environment.

What we offer

• Competitive experience‑based salary.
• Performance bonus.
• Coverage for employee health insurance.
• Upskilling and reskilling trainings.
• Social events and corporate parties.