Infrastructure Operations Engineer (Linux) - Remote

About the role

CloudLinux, a remote-first company delivering Linux infrastructure and security products, is looking for an Infrastructure Operations Engineer (Linux) to join its Infrastructure Team. The Operations (L1) team provides access, compute resources and internal services, runs production infrastructure and improves recurring work through documentation and automation.

Key responsibilities

• Handle onboarding, offboarding and access-management requests following established procedures (least privilege, proper approvals, functional checks)
• Own Linux and infrastructure requests and incidents from triage through resolution or escalation to a named owner
• Provision hosts and make production changes across bare metal, private cloud and public cloud, escalating exceptions
• Troubleshoot DNS and carry out approved DNS and domain-management changes
• Execute approved firewall and OS changes with rollback and post-change verification
• Monitor infrastructure, respond to alerts and incidents, and keep requesters informed until recovery is confirmed
• Handle Jira requests according to agreed priorities and response times
• Deploy standard services from approved specs and runbooks, document recurring procedures and automate onboarding, offboarding and access reviews

Required profile

• Hands-on Linux troubleshooting experience in a real or production-like environment (RHEL-family preferred)
• Ability to own an incident or ticket, gather evidence, prioritize by impact, communicate progress and escalate with a clear hypothesis
• Ability to execute standard production changes safely, including rollback and post-change verification
• Clear spoken and written English for asynchronous remote work

Required skills

• Working knowledge of TCP/IP, DNS, HTTP and TLS
• Hands-on experience with at least one virtualization or cloud environment
• Ability to read and adjust existing automation or write small Bash or Python improvements, with verification before production changes
• Nice to have: OpenNebula, KVM, Ansible, Terraform, GitLab CI, Jenkins, Git, FreeIPA, LDAP or Google Workspace administration

What we offer

• Fully remote work with flexible hours, from anywhere in the world
• 24 paid vacation days, 10 national holidays and unlimited sick leave
• Private medical insurance compensation
• Co-working and gym/sports reimbursement, education budget
• Professional development, interesting projects and a reward for the most innovative patentable idea