Marketplace Operations Analyst (remote in Armenia)

About the role

Mirantis is seeking a Marketplace Operations Analyst to own the health and performance of its Webstore, AWS Marketplace, and Azure Marketplace listings. This remote position supports eCommerce initiatives, project coordination, and cross‑functional reporting.

Key responsibilities

• Maintain day‑to‑day accuracy, availability, and completeness of marketplace listings across Mirantis Webstore, AWS Marketplace, and Azure Marketplace.
• Coordinate product onboarding, updates, deprecations, pricing, SKUs, entitlements, and media assets.
• Manage private offer workflows end‑to‑end and liaise with AWS/Azure partner teams on certification and metering integration.
• Run sprint planning, maintain project trackers in Jira, author RAID logs, and drive process automation using AI tooling.
• Produce business requirement documents, user stories, data flow diagrams, and serve as SME on marketplace technical requirements.
• Generate weekly/monthly status reports, build dashboards (Looker, Snowflake, Google Sheets) tracking GMV, conversion, fulfillment SLA, and collaborate with Finance and Sales.

Required profile

• 2+ years in business analysis or project coordination for digital commerce, SaaS licensing, or cloud marketplace channels.
• Hands‑on experience managing listings, private offers, or metering in AWS Marketplace or Azure Marketplace.
• Proficiency with Jira for tracking and Confluence for documentation.
• Experience building independent BI reports using Looker, Snowflake, Tableau, or similar tools.
• Strong written communication skills for SOPs, status reports, and stakeholder updates.

Required skills

• AWS Marketplace
• Azure Marketplace
• Jira
• Confluence
• Looker
• Snowflake
• Google Sheets

What we offer

• Work with a Silicon Valley leader in cloud infrastructure.
• Opportunities to engage with Fortune 500 and Global 2000 customers.
• Professional development, conference attendance, and training.
• Company outings, hackathons, tech talks, and a competitive compensation package.