Senior Sales Account Manager – Telecom & ICT

About the role

We are hiring a Senior Sales Account Manager to join one of our clients in Armenia. The Carrier Sales Account Manager will manage strategic relationships with major telecommunications operators, drive business growth, promote telecom and ICT solutions, and lead commercial opportunities from initial engagement through contract execution.

Key responsibilities

• Develop and maintain strong relationships with key customer stakeholders, decision‑makers, and executive leadership teams.
• Understand customer business and technical requirements and identify opportunities to position ICT and telecom solutions.
• Lead sales opportunities from qualification through contract signing and project execution.
• Manage the complete sales cycle, including solution discussions, negotiations, proposal reviews, and contract management.
• Coordinate with internal teams to ensure customer requirements are addressed effectively.
• Drive customer satisfaction and long‑term account growth.

Required profile

• Bachelor’s degree in Telecommunications, Engineering, Computer Science, Information Technology or a related technical field.
• Minimum 5 years of experience in ICT, telecom, carrier or network infrastructure sales.
• Proven experience working with telecom operators, vendors or service providers and managing strategic customer accounts.
• Ability to quickly understand advanced technology products and communicate their business value.

Required skills

• Strong customer relationship management.
• Excellent negotiation and presentation abilities.
• Strong analytical and commercial acumen.
• Experience engaging with C‑level stakeholders and executive leadership.
• Ability to manage complex sales cycles and multiple customer engagements.