Carrier Relations Manager (Remote)

About the role

Maple Telecommunications, an independent telecommunications company founded in 2011 serving reseller, carrier and corporate markets, is looking for a Carrier Relations Manager for a full-time remote role. The manager manages and strengthens relationships with telecom carriers, negotiates contracts and pricing, and ensures smooth coordination of connectivity and network agreements.

Key responsibilities

• Manage and improve relationships with telecom carriers
• Negotiate contracts and pricing
• Ensure smooth coordination for connectivity and network agreements
• Research and identify potential carrier partners
• Manage disputes
• Collaborate with internal cross-functional teams to meet business objectives and optimise carrier partnerships

Required profile

• Bachelor's degree in Telecommunications, Business Management or a related field
• Experience managing global carrier partnerships is an advantage

Required skills

• Proficiency in carrier management, telecommunication services and VoIP technology
• Strong negotiation, relationship management and contract management skills
• Knowledge of telecommunications market trends and carrier services
• Effective communication, problem solving and conflict resolution
• Ability to analyse data, generate insights and develop actionable strategies
• Familiarity with international telecommunications operations and regulations