B2B Sales & Cold Calls Specialist

About the role

We are looking for a full‑time B2B Sales & Cold Calls Specialist to join our Yerevan office. The specialist will generate new hospitality leads, introduce Pineapple HoReCa’s end‑to‑end project services, and arrange meetings for the senior sales team. The role combines high‑volume outbound calling with market research and CRM management.

Key responsibilities

• Identify and qualify potential hospitality clients (hotels, resorts, restaurants) through research and cold calling.
• Conduct high‑volume outbound calls, present company services, and capture client needs.
• Schedule meetings or presentations for senior sales staff.
• Maintain accurate prospect data and activity logs in the CRM.
• Follow up on leads, assist in preparing proposals and commercial offers.
• Collaborate with project and operations teams to align outreach with current priorities.
• Provide market feedback to improve sales scripts and collateral.

Required profile

• Strong communication and customer service skills, able to build trust over the phone.
• Proven B2B sales experience with a focus on prospecting and lead qualification.
• Experience or familiarity with the hospitality/HoReCa sector is a plus.
• Self‑motivated, goal‑oriented and comfortable with measurable call targets.
• Fluency in Armenian and Russian.

Required skills

• CRM systems (experience using any CRM for lead tracking).