Cargo Manager - Air Freight Operations

About the role

Visa Concord Group of Companies, founded in 1997 in Yerevan, Armenia, is one of the largest aviation and travel companies in the South Caucasus. It is hiring a full-time, on-site Cargo Manager in Yerevan to oversee daily air cargo operations and ensure freight is handled efficiently, safely and in compliance with regulations.

Key responsibilities

• Manage cargo bookings and coordinate with airlines, freight forwarders and ground handling teams
• Monitor shipment schedules and documentation
• Work closely with customers to provide responsive service, resolve operational issues and maintain strong relationships
• Supervise logistics processes and track performance metrics
• Support sales activities related to cargo services
• Manage budgets and cost controls to optimise profitability
• Collaborate with internal departments and external partners to maintain high service standards

Required profile

• Prior experience in air cargo, aviation, logistics or transportation management
• Bachelor's degree in logistics, business, aviation management or a related field, or equivalent professional experience
• Good written and verbal communication in Armenian and English
• Ability to work under time pressure with attention to detail

Required skills

• Hands-on experience with freight operations, cargo handling procedures, documentation and compliance with aviation and transport regulations
• Logistics management: planning, coordinating and monitoring cargo flows, schedules and inventory
• Sales skills for cargo services, including identifying opportunities
• Proficiency in standard office software and familiarity with cargo or logistics management systems