Customer Service Agent

apeople.am · Erevan

New

🇬🇧 English

Job description

About the role

We are looking for a Customer Service Specialist to manage inquiries across multiple digital channels, including calls, chat, email, and social media. You will provide customers with information on new and existing services and ensure accurate handling of their requests.

Key responsibilities

Handle inbound and outbound calls, chat, email, and social media interactions.
Provide customers with data on services, campaigns, and promotions.
Register customer problems and requests accurately.
Verify subscriber information and maintain confidentiality.

Required profile

Strong knowledge of company products, services, promotions, and standards.
Commitment to high levels of customer data confidentiality.

Questions fréquentes

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Published 1 ժամ առաջ

Expires 1 ամիսից

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apeople.am

Erevan

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