Հաճախորդների սպասարկման մասնագետ – Մալաթիա և Շենգավիթ

About the role

The bank is looking for an experienced and motivated Customer Service Specialist to work at its Malatia and Shengavit branches. You will be the primary point of contact for clients, handling a wide range of banking transactions and providing personalized assistance.

Key responsibilities

• Deliver cash and non‑cash transaction services to customers.
• Open and maintain client accounts, process deposits, manage loan servicing and execute payment operations.
• Prepare and grant gold‑collateral loans.
• Conduct foreign‑currency buying and selling, both cash and electronic.
• Accept utility bill payments and other routine banking services.

Required profile

• Higher education in economics or a related field.
• Proven experience handling cash transactions.
• Good computer literacy, especially with MS Office applications.
• Fluency in Armenian and Russian.
• Strong communication and negotiation abilities.
• Team‑oriented mindset and ability to adapt quickly to changing situations.

Required skills

• MS Office

What we offer

• Comprehensive benefits package after successful probation, including medical insurance.
• Flexible reward system and corporate sports club access.
• Preferential banking services and other employee discounts.