IT Engineer – Network, Servers and Infrastructure

About the role

Tashir Arena is looking for an IT Engineer to join its team and provide hands-on support for the venue's IT infrastructure. The role covers network, server, video surveillance, access control, ticketing and hotel systems, as well as user support.

Key responsibilities

• Network infrastructure: configure and administer Cisco Catalyst switches, Cisco Firepower firewalls, MikroTik routers, VLANs, routing and switching, and Ubiquiti UniFi Wi-Fi; troubleshoot connectivity and performance issues
• Server infrastructure: manage physical and virtual servers, VMware ESXi/vSphere, Windows Server and Linux, VMs, performance monitoring, backups and migrations
• Video surveillance and access control: administer Hikvision/HikCentral systems, NVRs, IP cameras, access-control systems, Face ID terminals and turnstiles
• Hotel IT: support the hotel infrastructure, Shelter PMS and related systems, LAN and Wi-Fi, and IP telephony
• Ticketing, POS and payments: support Kinoplan/Premier ticketing, ticket scanners, POS terminals and payment systems, and technical issues during events
• Digital signage and LED screens: support SmartPlayer and media players and related screens
• Email and domain: manage corporate email, DNS and domains via Cloudflare, and monitor, back up and maintain critical services
• User support: help employees and end users, install workstations and peripherals, coordinate with vendors and maintain technical documentation

Required profile

• Responsibility, reliability, proactivity and willingness to learn and develop professionally
• Effective communication and teamwork with the IT team and other departments

Required skills

• Cisco Catalyst, Cisco Firepower, MikroTik, VLANs, routing and switching, TCP/IP
• Ubiquiti UniFi and VMware ESXi/vSphere
• Windows Server and Linux
• Hikvision, HikCentral, IP CCTV, NVR and access-control systems
• Shelter PMS, R-Keeper, StoreHouse 5, Kinoplan/Premier ticketing, DNS and Cloudflare