Tour Manager (Spanish Speaking)

About the role

Nueva Vista DMC & Tour Operator is looking for an experienced, Spanish‑speaking Incoming Tour Manager to join our team in Yerevan. If you're passionate about Armenian culture and history, thrive on organizing seamless travel experiences, and have a strong track record managing tours, we'd love to hear from you.

Key responsibilities

• Plan and calculate detailed tour itineraries based on client and partner requirements.
• Create and develop itineraries for our international partners.
• Coordinate and communicate with local guides, drivers, hotels, and other suppliers to ensure smooth tour execution.
• Manage day‑to‑day email correspondence with partners and clients.
• Oversee tours on the ground, resolving any issues that arise during operation.
• Ensure high service standards and client satisfaction throughout the travel experience.

Required profile

• Minimum 4 years of experience as a Tour Manager.
• Fluent Spanish (written and spoken); English is a plus.
• Strong organizational and multitasking skills.
• Excellent communication skills with international partners and local suppliers.
• Solid knowledge of Armenia's tourist destinations, culture, and logistics.
• Ability to work independently and handle time‑sensitive situations calmly.