Partners Development Manager – Spanish Speaking

About the role

We are seeking a dynamic, high‑performing Partner Development Manager who is fluent in English and Spanish to join our team in Yerevan. The role focuses on growing partner accounts, ensuring partner satisfaction, and driving long‑term relationships while collaborating closely with our sales organization.

Key responsibilities

• Build and maintain trusted advisor relationships with partners, stakeholders, and executive sponsors.
• Serve as the primary point of contact for assigned partners via email, phone, online presentations, and in‑person meetings.
• Collaborate with the Sales team to onboard new partners and deepen existing relationships.
• Drive client retention, renewals, upsells, and overall partner satisfaction.
• Identify new business opportunities and growth areas within partner accounts.
• Manage partner requests, escalations, and project delivery in coordination with internal departments.
• Monitor partner product usage, collect data, and provide insights for continuous improvement.
• Forecast and track account metrics, and relay feedback to senior staff.

Required profile

• Customer‑oriented with a proactive, ‘can‑do’ attitude.
• Strong analytical, adaptable, and organizational skills.
• Excellent communication and rapport‑building abilities at senior levels.
• Proven drive to achieve goals and maintain high standards of service.

Required skills