Chief Operating Officer (COO) – iGaming Brand

About the role

We are seeking a dynamic Chief Operating Officer to lead our rapidly expanding iGaming brand in the LATAM market. The COO will drive strategic growth, operational excellence, and cross‑functional alignment across all core departments.

Key responsibilities

• Provide strategic and operational leadership, coordinating Retention, Support, VIP, Product, Marketing, Affiliates, and Legal/Finance to meet GGR, NGR, and ROI targets.
• Audit and optimise business processes, eliminate bottlenecks, and implement OKR, KPI, and governance frameworks.
• Mentor department heads, foster transparent collaboration, and scale teams of 50+ employees.
• Oversee OpEx, monitor product and business performance metrics, and drive data‑informed decision‑making.
• Partner with Legal and Finance on licensing, payment solutions, regulatory compliance, and operations across regulated jurisdictions.

Required profile

• Minimum 3 years of iGaming experience in a COO, Operations Director, Deputy COO, or Head of Operations role.
• Deep understanding of the iGaming ecosystem, including player lifecycle, traffic acquisition, payment solutions, and game provider operations.
• Proven track record building and scaling teams of 50+ employees.
• Strong project‑management skills with hands‑on experience using modern operational tools.
• Upper‑Intermediate English (B2/C1) and demonstrated leadership, strategic thinking, and ownership.

Required skills

• Jira
• Confluence
• ClickUp
• Business Intelligence platforms

What we offer

• Competitive salary package.
• Full autonomy to shape processes, influence product, and drive growth strategy.
• Fully remote work environment.
• High‑performance culture with minimal bureaucracy and trust‑based management.