Knowledge Management Specialist

About the role

Emerson is seeking a Knowledge Management Specialist to organize, maintain, and improve the company’s knowledge, data, and information assets. You will work with cross‑functional teams to ensure content is accurate, accessible, and compliant with ISO and KCS standards.

Key responsibilities

• Manage, organize, and maintain knowledge, data, and information assets according to KCS, ISO, and internal standards.
• Maintain document repositories and information systems, ensuring content is up‑to‑date and accessible.
• Classify documents using established taxonomies and perform regular reviews and audits for quality and compliance.
• Create and maintain documentation for knowledge‑management processes and support continuous‑improvement initiatives.
• Collaborate with cross‑functional teams to gather, organize, and maintain business information.

Required profile

• Detail‑oriented and organized with the ability to manage multiple priorities.
• Structured, analytical approach to organizing information and solving problems.
• Clear communicator who collaborates effectively across functions.
• Curious, eager to learn, and motivated to improve information sharing.

Required skills

• 1‑2 years experience in data, information, document, content, or knowledge management.
• Working knowledge of ISO standards such as ISO 9001 or ISO 27001.
• Familiarity with KCS (Knowledge‑Centered Service) methodology.
• Experience with Salesforce (SFDC) or other CRM systems.
• Experience with enterprise content management systems, especially Microsoft SharePoint.