Senior Executive Assistant to the CSO
digitainsoftware · Yerevan
Job description
About the role
The Senior Executive Assistant provides comprehensive executive and administrative support to the Chief Sales Officer (CSO), ensuring effective coordination, communication and information flow across the sales organization. The role covers calendar and travel management, executive reports and presentations, cross-departmental coordination and liaison between the CSO's office, regional teams, business partners and senior management.
Key responsibilities
- Own the CSO's calendar end to end, prioritise requests, protect focus time and resolve conflicts across Europe, Latin America and Asia time zones
- Screen and triage incoming emails, calls and messages, responding on the CSO's behalf where appropriate and escalating only what needs the CSO
- Plan complex international travel, visas, accommodation and itineraries, including trade shows and client visits (e.g. ICE, SiGMA, SBC)
- Prepare the CSO for every meeting: briefing notes, attendee background, previous discussion points and desired outcomes
- Act as the main interface between the CSO and all sales staff, from routine requests to sensitive matters
- Run the CSO's operating rhythm: weekly team-lead meetings, regional reviews, 1:1s and quarterly business reviews, including agendas, minutes, decisions and action items
- Track every action item and deadline assigned by the CSO, chase owners, flag slippage early and close the loop
- Coordinate with Project Implementation, Marketing, Finance, Legal and HR to unblock sales deals and internal requests
- Consolidate inputs from regional team leads into reports, dashboards and presentations for senior management and the board
- Build high-quality decks, memos and summaries in English and other languages, ready to send without rework
- Maintain trackers for pipeline updates, priority-country plans, partner status and team KPIs, and do first-pass research on markets, competitors, prospects and regulation
- Lead or coordinate special projects such as market-entry preparation, sales kick-offs, offsites and partner events
- Represent the CSO's office in internal meetings and with external partners when the CSO is unavailable, and handle confidential information with discretion
- Improve the CSO's office through templates, processes, tools and automation
Required profile
- 5-7+ years as Executive Assistant, Chief of Staff or Office Manager to a C-level executive, ideally CSO, CCO, CEO or Managing Director
- Experience in a fast-paced international company; B2B tech, SaaS, iGaming or fintech is a strong advantage
- Track record of supporting a leader managing multiple teams across regions and time zones
- Bachelor's degree in business, languages, international relations or a related field; a master's is a plus
- Fluency in English (C1-C2), Russian and Armenian is required; Spanish, Portuguese or other European or Asian languages are an advantage
- Excellent writing, producing clear emails, memos and executive summaries needing no editing
- Understanding of sales processes, pipelines and commercial terminology
Required skills
- Advanced MS Office / Google Workspace, especially PowerPoint and Excel (pivot tables, trackers, basic dashboards)
- CRM and collaboration tools such as Salesforce or HubSpot, Jira, Slack/Teams, Notion
- Comfort with AI assistants to speed up work
- Strong project management, running several workstreams at once
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Published 8 ժամ առաջ
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digitainsoftware
Yerevan