Տեխնիկական սպասարկման մասնագետ

About the role

ID Bank is looking for a motivated Technical Support Specialist to join its Systems and Network Administration unit. The role focuses on ensuring the smooth operation of employee workstations, resolving hardware and software issues, and supporting the bank’s internal IT infrastructure.

Key responsibilities

• Maintain the software and technical functionality of employee workstations.
• Provide fast, professional resolution of hardware and software problems reported by staff.
• Install computer hardware, software, and network devices.
• Perform network cabling (structured cabling) tasks.
• Carry out additional duties defined by the bank’s internal regulations.

Required profile

• Higher education degree.
• At least 1 year of relevant work experience.
• Basic technical English proficiency.
• Team player with analytical thinking and strong problem‑solving abilities.
• Adaptability to change and good organizational skills.

Required skills

• Windows 10/11 administration.
• Computer hardware installation and maintenance.
• Software installation, configuration and updating.
• Knowledge of LAN, VPN, TCP/IP, routing, switching, DNS and DHCP.
• Network cabling (structured cabling) skills.

What we offer

• Comprehensive benefits package after successful probation, including medical insurance.
• Flexible bonus system and corporate sports club access.
• Preferential banking services under favorable terms.