Administrative Specialist

About the role

The Administrative Specialist will ensure smooth daily operations of a residential complex, acting as the first point of contact for residents and visitors. This role combines front‑desk duties with administrative support to maintain high service standards.

Key responsibilities

• Provide information on services, schedules, and procedures to residents and visitors.
• Receive, welcome, and escort visitors.
• Manage incoming calls, letters, and other communications.
• Organize service delivery efficiently and respond promptly to resident inquiries.
• Supervise reception area order and oversee related organizational processes.
• Handle basic accounting tasks and maintain administrative documentation.
• Collaborate with security and service teams to ensure a safe environment.
• Operate computer applications required for daily tasks.
• Perform any other duties arising from the position.

Required profile

• Higher education in hospitality, tourism, business administration, or management.
• Experience as an administrator, reception staff, or front‑desk employee.
• Excellent communication and interpersonal abilities.
• Intermediate proficiency in Russian and English.
• Computer literacy with MS Office and CRM systems.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• CRM software