Russian-English Coordinator

About the role

StaffHero, which connects businesses with remote professionals, is looking for a highly organized and reliable Russian-English Coordinator. The role supports day-to-day communication, scheduling and administrative coordination between clients, customers, employees and internal teams. It is a full-time remote position requiring fluent Russian and English, availability during designated business hours, and a reliable high-speed internet connection and dedicated home office.

Key responsibilities

• Communicate professionally with Russian- and English-speaking clients, customers and team members.
• Coordinate schedules, appointments, meetings and daily activities.
• Handle inbound and outbound calls, emails and messages.
• Translate and relay information accurately between Russian and English when needed.
• Maintain accurate records, notes and documentation.
• Follow up on outstanding requests, appointments, documents and action items.
• Escalate issues or concerns to the appropriate team member and maintain confidentiality.
• Assist with additional administrative and coordination projects as assigned.

Required profile

• Fluent Russian and English, spoken and written.
• Previous experience in coordination, customer service, administration, staffing or a similar role.
• Preferred: experience supporting U.S.-based clients, experience with CRM, ATS, scheduling or workforce management systems, and previous remote work experience.

Required skills

• Proficiency in Microsoft Office and Google Workspace.
• Strong organization, time management and attention to detail.
• Ability to multitask and work independently in a remote environment.