Sales Specialist

About the role

Ozara is a document intelligence company that reviews NDAs, vendor agreements, MSAs, data processing agreements and other contracts and delivers structured risk reports within 24 hours. It is based in Yerevan, Armenia and supports founders, legal operations teams and growing businesses across the UK, Europe and the US. The Sales Specialist is a full-time, hybrid role based in Yerevan, with the flexibility to work from home part of the time.

Key responsibilities

• Engage prospective and existing clients, communicate Ozara's value proposition and guide them through the sales cycle from initial outreach to closing.
• Qualify leads, conduct discovery calls and prepare and deliver product presentations and demos.
• Follow up with prospects by email, phone and online meetings.
• Collaborate with the document intelligence and operations teams so that solutions match client needs and the handover from sales to delivery is smooth.
• Maintain accurate records in the CRM, support account growth and give feedback to improve sales processes and messaging.

Required profile

• Strong communication and customer service skills, able to explain complex services clearly and build trust with diverse stakeholders.
• Practical sales skills: prospecting, lead qualification, pipeline management and closing deals in a B2B environment.
• Training and sales management skills, such as onboarding new clients, supporting internal enablement and refining sales playbooks.
• Fluency in written and spoken English; additional languages relevant to the UK, European or US markets are a significant plus.
• A track record of meeting or exceeding sales targets, strong analytical and problem-solving abilities, and comfort in a fast-paced, growth-focused environment are preferred.
• Experience in SaaS, legal tech or professional services sales is beneficial.

Required skills

• Familiarity with CRM tools and data-driven sales practices.