Restaurant Director

About the role

The Restaurant Director will lead one or more dining venues within the Baklachoff Collection in Yerevan. This full‑time, on‑site position is responsible for delivering exceptional guest experiences while driving operational efficiency and profitability.

Key responsibilities

• Oversee daily front‑of‑house and back‑of‑house operations across assigned restaurants.
• Maintain high service standards, monitor food and beverage quality, and ensure compliance with health, safety and hygiene regulations.
• Manage budgets, control costs, and analyze sales performance to implement revenue‑growth strategies.
• Optimize table turnover and inventory management to maximize profitability.
• Recruit, train, coach and evaluate staff, fostering a disciplined, collaborative work environment.
• Coordinate closely with culinary teams to align menu execution with brand concepts.

Required profile

• Proven leadership experience in restaurant or hospitality management, preferably multi‑outlet or concept‑driven.
• Strong focus on customer satisfaction and ability to build guest loyalty.
• Solid understanding of kitchen workflows and food preparation processes.
• Demonstrated ability to analyze performance data and drive sales growth.
• Excellent communication, problem‑solving and organizational skills.
• Bachelor’s degree in Hospitality Management, Business Administration or related field is preferred.

Required skills